By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Data Controller

The data controller responsible for your personal information is Dropshot, located at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. If you have any questions regarding how we handle your personal data, you can contact us at Hello@dropshotagency.com.

2. Information We Collect

We collect and process the following types of personal data:

• Personal Information: This may include your name, email address, phone number, business name, and any other information you provide when you contact us, subscribe to our newsletters, or engage our services.

• Usage Data: We collect information about how you use our website, such as IP address, browser type, pages visited, and time spent on the site. This information is collected via cookies and similar tracking technologies (see Section 6).

• Marketing and Communication Data: This may include your preferences for receiving marketing from us and your communication preferences.

3. How We Use Your Data

We will only use your personal data when the law allows us to. The most common uses of your personal data are:

• To provide and manage our services.

• To respond to your inquiries and provide the information you request.

• To send you marketing communications, where you have opted in to receive them.

• To improve our website, services, and user experience.

• To comply with legal or regulatory obligations.

Legal Basis for Processing
Under GDPR, we rely on the following legal grounds for processing your data:

• Contractual necessity: To provide the services you have requested.

• Legitimate interest: To improve our website and services and manage our business.

• Consent: For sending you direct marketing communications. You can withdraw your consent at any time.

• Legal compliance: To comply with legal obligations or regulatory requirements.

4. Sharing Your Data

We do not sell, trade, or rent your personal data to third parties. However, we may share your personal data with the following:

• Service Providers: We may share your information with trusted third parties who provide services on our behalf, such as hosting providers, analytics providers, and email marketing services. These parties are bound by confidentiality agreements and are required to process your data in line with GDPR.

• Legal Authorities: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement).

5. International Transfers

Your personal data may be transferred to and processed in countries outside the UK and the European Economic Area (EEA). Where such transfers occur, we ensure that your data is adequately protected by using appropriate safeguards, such as Standard Contractual Clauses (SCCs), or by ensuring the third country has been deemed adequate by the UK government.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies allow us to collect information about your browsing behaviour and preferences. You can manage your cookie preferences via your browser settings.

For detailed information about the cookies we use, please refer to our Cookies Policy.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymise it.

8. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to access: You can request a copy of the personal data we hold about you.

• Right to rectification: You can ask us to correct any inaccurate or incomplete information.

• Right to erasure: You can request the deletion of your personal data where there is no longer a legitimate reason for us to process it.

• Right to restrict processing: You can request that we limit how your data is used.

• Right to data portability: You can request that we transfer your personal data to another service provider.

• Right to object: You can object to the processing of your personal data where we are relying on legitimate interests.

• Right to withdraw consent: If you have given us consent to process your personal data, you can withdraw this consent at any time.

To exercise any of these rights, please contact us at Hello@dropshotagency.com.

9. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, no transmission over the internet is completely secure. Therefore, we cannot guarantee its absolute security.

10. Complaints

If you believe that we have not handled your personal data in compliance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues. More information can be found on the ICO’s website.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page. Please check back regularly to stay informed of any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: Hello@dropshotagency.com
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Notes on GDPR Compliance:

• The policy includes references to the legal bases for processing data under the GDPR.

• It outlines users’ data protection rights under GDPR, including access, rectification, and erasure.

• International data transfers are addressed, with assurance that appropriate safeguards will be applied.

Make sure to update contact details and review this policy with a legal professional to ensure full compliance.